Refund policy

Refunds
Due to the nature of made-to-order items, refunds are not accepted. Please carefully read product descriptions and the FAQ before purchasing. If you have any questions, feel free to reach out via the contact form or email us at shoptanager@gmail.com.

Returns
We do not accept returns. However, if there is an issue with your purchase, please contact us, and we will do our best to assist you, depending on the nature of your request. By making a purchase, you acknowledge that all items are handmade and may differ slightly from the images shown in the product listings.

Damages and Issues
Please inspect your order upon receipt. If your item is defective, damaged, or if you received the wrong item, contact us immediately so we can assess the issue and make it right.